Store Policy

All orders are processed within 3-7 business days. Orders are shipped via USPS & should arrive within 2-4 days of being shipped. Emails will be sent with tracking information.

Due to the nature of crystals and energetic items, all sales are final. If your item arrives damaged, please contact via DM or email- levelupyouraura@gmail.com.

All metaphysical properties of crystals are intended for spiritual and energetic support only. Please do not use in replace of medical advice, treatment or diagnosis.

At this time, pick-up is not available. If you have a request for special accommodations of any kind, please kindly send an email or DM to inquire more.

FAQs

Q:Do you offer custom pieces?

A:Yes! Message directly for custom bracelets, necklaces, curated crystal sets and more. 

Q:How do I cleanse or charge my crystals?

A:Via the smoke of sage or palo santo, incense & even holding over candle light. You can also use sound bowls, frequencies, prayer, and methods such as moonlight.

Q: Can I buy crystals for a specific intention?

A: Yes and this is encouraged! Browse through the collections or reach out for specific recommendations. 

Q:What's the best way to contact you?

A:You can use the contact form on the website or email levelupyouraura@gmail.com.